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The State Bank of India Pasighat Branch has been alleged of exploiting and looting its customers by charging a percentage of money from the loan cleared and not even sparing the pension loan for pensioners.
The matter was brought after a student organisation, All Bogong Students’ Union (ABSU) hung a banner at the entrance of the bank to make people aware of the illegal and undue advantage of some bank officials.
“We have been getting complaints and requests from many customers to raise their concern so that the practices of some corrupt bank officials are restricted,” said Siang Moyong, General Secretary, ABSU.
The banner of the ABSU reads, “If any SBI Pasighat Branch staffs/agents demanding money for sanctioning of car loan, pension loan, personal loan, housing loan, CC loan, KCC loan and Mudra loan please (feel) free to inform us.”
When asked about the case, SBI Pasighat Chief Manager, Promod Kumar said that he has received no complaints from the customers.
“After (I) joined this Pasighat Branch in August, I have often contacted some customers voluntarily asking about their satisfaction about the SBI Pasighat’s services. If I get a valid and genuine complaint from any customers who have been charged with extra money or bribe to clear the loan, I will surely take action,”, added Kumar.
Assistant Branch Manager cum Loan Section Officer, Gaurav Singh said that the matter is unknown to him.
(Edited by Ladiangti Rani)